If a creative asset is rejected, you will typically see the reason why labeled next to the rejected creative.
You will also receive a creative rejection email to the email associated with your Amazon Advertising account with similar information.
Solution: Please implement any solution presented to you within the rejection reason. If no direct solution is given in the rejection reason (or is relatively vague), please reach out to the ADSP’s ‘Contact Us’ Support Link for direct assistance. We may also be of assistance if you wish to escalate through us, however resolution times may vary depending on the issue & response time from our Amazon Point of Contact (POC).